Volunteers
Ticketing cookie policy
WHAT INFORMATION DO WE COLLECT?
1.- Information that you provide to us
You may provide us with information, including personally identifiable information, when you communicate with us or subscribe to Services such as newsletter or event registration.
a) Data necessary to provide certain Services
Certain Services may allow you to apply for registration or accreditation to events organised by the EOC, or book travel and accommodation related to these events. In such cases, we will inform you of any additional information needed to provide to you the Services that you have requested and of the other conditions applicable to the processing of your personal information for the provisions of such Services.
The International Olympic Committee (“IOC”) manages these cookies and uses the data generated by them in accordance with the IOC Privacy Policy
b) Communications data
If you communicate with us and/or request any Service from us, we will use any information you may provide us to answer your queries.
2.- Information that is collected automatically when you use the Services
Our website and digital properties use cookies to distinguish you as a user, either for the duration of your visit (“session cookie”) or when you return (“persistent cookie”). Cookies are small files stored on your browser or the hard drive of your computer that are used to gather information regarding interactions with our website and other digital properties such as browser type, operating systems, IP address, device type, location, date and time of access. These cookies are placed on your device by us (“first party cookies”) or by third parties providing certain services to us such as analytics and advertising (“third party cookies”).
We use different types of cookies, including:
Strictly necessary cookies that enable you to navigate on our website and other digital properties or provide certain basic features such as storing user names and passwords so that you don’t have to log in at each session;
Functionality cookies that enhance the functionality of our website and other digital properties by storing your preferences;
Performance cookies that improve the performance of our website and other digital properties and provide you with a better user experience; and
NameTypeDomainOriginPurposeExpirationAPISIDThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearsCONSENTThird partyeurolympic.orgyoutube.comUser preferences related to Google.6 monthsHSIDThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearsLOGIN_INFOThird partyeurolympic.orgyoutube.comCookie content reproduction technique.1 monthPREFThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearss_glThird partyeurolympic.orgyoutube.comSessionSAPISIDThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearsSIDThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearsSIDCCThird partyeurolympic.orgyoutube.comThis cookie is used by Google to provide services and extract anonymous navigational information.3 monthsSSIDThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearsVISITOR_INFO1_LIVEThird partyeurolympic.orgyoutube.comCookie that keeps track of the videos visited that are embedded in the website.8 monthswideThird partyeurolympic.orgyoutube.comSessionYSCThird partyeurolympic.orgyoutube.comA cookie that measures the user’s video playback and records “Like” or “Share Video” events.Sessionicl_current_languagePersonalizationeurolympic.orgwpmlIs used to determine the language24 hours1P_JARThird partyeurolympic.orggoogleTransfers data to Google.1 weekBXThird partyeurolympic.orgFlickrThese cookies are enabled on pages with the Flickr widget to collect information and deliver personalized ads from Yahoo.6 monthsGPSThird partyeurolympic.orgyoutube.comIt registers a unique identification on mobile devices to allow tracking according to geographic location by GPS.24 hoursxbThird partyeurolympic.orgflickr.com1 yearCONSENTThird partyeurolympic.orggstaticUser preferences related to Google.6 meses1P_JARThird partyeurolympic.orggstaticTransfers data to Google.1 weekANIDThird partyeurolympic.orggoogle.comShow ads1 yearCONSENTThird partyeurolympic.orggoogle.comUser preferences related to Google.6 monthsIDEThird partyeurolympic.org.doubleclick.netCookie used by Doubleclick.net for targeting, optimization, reporting and attribution of online ads.4 months
TechnologySegment/GTM/NativeCookiesCookies purpose in DetailsCategorySegmentSegmentajs_anonymous_id
seg_xid
ajs_anonymous_id and seg_xid contain the data that Segment needs to track the behaviour of the visitor when interacting with IOC digital properties. These cookies are used by the IOC to identify the user so that user actions on the site may be collected and used by the IOC in order to measure and understand traffic and to improve and personalize the user experience, build a profile and to show the user and other people relevant adverts and content.
The International Olympic Committee (IOC) manages and benefits from the data generated by these cookies in accordance with the IOC Privacy Policy
Marketing and Advertising and Performance & Analytics CookiesAdformGTMuiduid is a unique identifier, enabling IOC to target ads to users, to evaluate how well their ads work, and to see users opt-out choices. With reference to this unique identifier, the IOC is able to target you with relevant advertisements on other websites.
The International Olympic Committee (IOC) manages and benefits from the data generated by these cookies in accordance with the IOC Privacy Policy
Marketing and AdvertisingEssence – Floodlight Google Campaign ManagerGTMDSID, FLC, AID, TAID, _gads,‘_gads, SID,HSIDThese cookies enable the conversions tracking of marketing campaigns, provide reporting and verification, and build audiences for retargeting.
The International Olympic Committee (IOC) manages and benefits from the data generated by these cookies in accordance with the IOC Privacy Policy
Marketing and Advertising
These categories are the ones we currently have in Olympics.com and Olympics App (as per the below) – this may need adjusting considering the relevant cookies banner, policy and consent management platform of the website in which we wish to drop IOC operated cookies. Please refer to Annex 1 for a full description of each category and ensure the cookies purposes matched the corresponding Cookies Category.
If you wish to change your current cookie settings, please click here.
By using the Services, you accept the use of these cookies. You may turn off cookies or changing your preferences by changing your browser settings.
3.- Information that you have made publicly available
The Services are provided for information and entertainment purposes and the content offered on our website and digital properties may include publicly available information about EOC.
HOW DO WE USE THE INFORMATION WE COLLECT?
We use the information we collect about you and your use of the Services to:
a) facilitate your use of the Services;b) maintain and develop the Services;c) gather statistics to help diagnose problems, enhance your experience of the Services and improve the quality of the Services;d) ensure the security of the Services and that the Services are used in compliance with the Terms of Service of the eurolympic.org website and any additional terms applicable to our different Services (together, the “Terms of Service”) and applicable laws;e) provide you with Services, information and content that you have requested;g) communicate with you, including by answering your requests, sending you communications related to our Terms of Service and, if you have opted-in to this service or qualify for it according to the law, send you our newsletter; and
WHO DO WE SHARE YOUR INFORMATION WITH?
1.- Information you decide to make public
Through functionalities of the Services, we may allow you to make certain information available to other users of the Services. You decide what information you want to make public.
2.- Events-related services and other services
If you use the Services to request certain services from us, for instance to apply for registration or accreditation to attend the events organised by the EOC, or for booking travel and accommodation in relation to these events, the provision of the services requested by you may require us to share your personal information with third parties (e.g. travel or accommodation providers, organising committees, or governmental agencies). Other services that you may request from us may also require that we share your information with third parties assisting us in the delivery of such services, such as Olympic Movement entities (such as international federations, national Olympic committees or organising committees), academic institutions, or other delivery partners. We will specify in the relevant Terms of Service the categories of third parties with whom your personal information may have to be shared and other conditions applicable to such sharing of information in relation to the Services requested.
3.- Offers from our partners
From time to time, we may offer you the possibility to receive communications (including communications related to products and services) from selected third parties, such as our commercial partners and members of the Olympic Movement. In case you opt-in or can lawfully receive such communications, we may share your information with the relevant third parties, while giving you the possibility to opt-out at any time.
4.- Legal disclosure
We reserve the right to disclose personal information we hold about you if we are required to do so under applicable laws or pursuant to any judicial or administrative process, and to the extent necessary to investigate, prevent, or take action regarding unlawful activities, or violation of our Terms of Service under the legal basis described in this Privacy Policy.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
1.- Data security
We use technical and organisational measures to protect your personal information against the risks of damage, destruction, loss or unauthorised access, in accordance with applicable laws.
2.- International transfer
The information we collect will usually be processed in the European Union or in the Extra-European Union Countries of EOC’s Members, some of which do not provide in their laws for a level of protection of your privacy equivalent to the one applied within the European Union. Before transferring data from the European Union to Extra-European Union countries, we implement safeguard mechanisms recognized by European regulators such as standard contractual clauses, or seek your express consent.
3.- Age limitation
The Services are intended for users who are 16 years old (or older) and we will not knowingly collect personal information about users below that age.
If we become aware that a child has provided us with personal information without parental or guardian consent, we will take steps to delete this information. If you become aware that your child has provided us with personal information without your consent, please contact us at
Data Protection Officer,
European Olympic Committees
Via della Pallacanestro 19 – 00135 Rome – Italy
Email: [email protected]
3.- Data retention
We will retain your information only for the duration necessary for the purposes identified in this Privacy Policy or as required to meet our legal requirements.
LEGAL BASIS FOR PROCESSING YOUR DATA AND YOUR RIGHTS
We mainly process your information to perform our obligations under our Terms of Service but in certain cases, we also rely on other justifications.
1.- Contractual necessity
Contractual necessity applies for all users who are of age to enter into a contract by accepting our Terms of Service and justifies the following uses of user personal information:
a) Providing the Services and personalizing your experience of the Services by customizing certain features based on your interestsb) Securing and developing the Servicesc) Communicating with you in relation to the Servicesd) Sharing data with our partners who may offer you their servicese) Transferring, storing or processing your data outside the European Union to the Extra-European Union countries members of EOC.g) Providing you services or information which you have requested
In these cases, you have the right the right to port your data.
2.- Consent
We may also process certain data based on your explicit consent, which you can withdraw at any time, for the following activities:
a) Send you certain marketing communications
In these cases, you have the right to port your data and to withdraw your consent.
3.- Legitimate interests
We also rely on our legitimate interests, especially for our users who may not be of age to enter into a contract, to provide a secure and efficient Services that are consistent with our Terms of Service so that our visitors, partners and fans may receive high quality Services and may enjoy Olympic-related content corresponding totheir interests. Legitimate interests constitute a basis for the following activities:
a) Making available through the Services publicly available information related to the EOC and its activities.
b) Securing and developing the Services
c) Communicating with you in relation to the Servicesd) Transferring, storing or processing your data outside the European Union to the Extra-European Union countries members of EOC.e) Sharing data with our partners who may offer you their servicesf) Sharing your information with third parties including law enforcement authorities where we suspect an unlawful activity.
In these cases, you have the right to object to the processing of your information or ask us to restrict such processing.
4.- Compliance with our legal obligations
We may also invoke our legal obligations as a valid ground for sharing your information with judiciary or law enforcement authorities, if we are ever obliged to do so.
In such case, you have the right to object to the processing of your information or ask us to restrict such processing.
HOW TO EXERCISE YOUR RIGHTS
1.- Unsubscribe from our newsletter
To unsubscribe from our newsletter, you can contact us at the following address:
European Olympic CommitteesVia della Pallacanestro 19 – 00135 Rome – ItalyEmail: [email protected]
2.- Contact us
To object to the processing of your information or the information of your child, or request a restriction of such processing, to withdraw your consent or to request access, deletion or correction of any erroneous or incomplete data, to exercise your data portability right or for any question related to this Privacy Policy, you can contact us at the following address: [email protected]
3.- Data Protection Officer
You can contact our privacy officer at the following address
Data Protection Officer,European Olympic CommitteesVia della Pallacanestro 19 – 00135 Rome – ItalyEmail: [email protected]
CHANGES TO THIS PRIVACY POLICY
When we make changes to this Privacy Policy, we will do our best to inform you in advance of such change, for example by posting a notice on the Services or by sending you an email communication, so you can review our revised policy and decide whether to continue to use the Services or not. Your continued use of the Services after the entry into force of the revised Privacy Policy will constitute your confirmation of your reading and understanding of such changes. We encourage you to review our Privacy Policy regularly.
This Privacy Policy was last updated on 25 May 2018
You may provide us with information, including personally identifiable information, when you communicate with us or subscribe to Services such as newsletter or event registration.
a) Data necessary to provide certain Services
Certain Services may allow you to apply for registration or accreditation to events organised by the EOC, or book travel and accommodation related to these events. In such cases, we will inform you of any additional information needed to provide to you the Services that you have requested and of the other conditions applicable to the processing of your personal information for the provisions of such Services.
The International Olympic Committee (“IOC”) manages these cookies and uses the data generated by them in accordance with the IOC Privacy Policy
b) Communications data
If you communicate with us and/or request any Service from us, we will use any information you may provide us to answer your queries.
2.- Information that is collected automatically when you use the Services
Our website and digital properties use cookies to distinguish you as a user, either for the duration of your visit (“session cookie”) or when you return (“persistent cookie”). Cookies are small files stored on your browser or the hard drive of your computer that are used to gather information regarding interactions with our website and other digital properties such as browser type, operating systems, IP address, device type, location, date and time of access. These cookies are placed on your device by us (“first party cookies”) or by third parties providing certain services to us such as analytics and advertising (“third party cookies”).
We use different types of cookies, including:
Strictly necessary cookies that enable you to navigate on our website and other digital properties or provide certain basic features such as storing user names and passwords so that you don’t have to log in at each session;
Functionality cookies that enhance the functionality of our website and other digital properties by storing your preferences;
Performance cookies that improve the performance of our website and other digital properties and provide you with a better user experience; and
NameTypeDomainOriginPurposeExpirationAPISIDThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearsCONSENTThird partyeurolympic.orgyoutube.comUser preferences related to Google.6 monthsHSIDThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearsLOGIN_INFOThird partyeurolympic.orgyoutube.comCookie content reproduction technique.1 monthPREFThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearss_glThird partyeurolympic.orgyoutube.comSessionSAPISIDThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearsSIDThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearsSIDCCThird partyeurolympic.orgyoutube.comThis cookie is used by Google to provide services and extract anonymous navigational information.3 monthsSSIDThird partyeurolympic.orgyoutube.comThey store information, identifiers and user preferences related to Google.2 yearsVISITOR_INFO1_LIVEThird partyeurolympic.orgyoutube.comCookie that keeps track of the videos visited that are embedded in the website.8 monthswideThird partyeurolympic.orgyoutube.comSessionYSCThird partyeurolympic.orgyoutube.comA cookie that measures the user’s video playback and records “Like” or “Share Video” events.Sessionicl_current_languagePersonalizationeurolympic.orgwpmlIs used to determine the language24 hours1P_JARThird partyeurolympic.orggoogleTransfers data to Google.1 weekBXThird partyeurolympic.orgFlickrThese cookies are enabled on pages with the Flickr widget to collect information and deliver personalized ads from Yahoo.6 monthsGPSThird partyeurolympic.orgyoutube.comIt registers a unique identification on mobile devices to allow tracking according to geographic location by GPS.24 hoursxbThird partyeurolympic.orgflickr.com1 yearCONSENTThird partyeurolympic.orggstaticUser preferences related to Google.6 meses1P_JARThird partyeurolympic.orggstaticTransfers data to Google.1 weekANIDThird partyeurolympic.orggoogle.comShow ads1 yearCONSENTThird partyeurolympic.orggoogle.comUser preferences related to Google.6 monthsIDEThird partyeurolympic.org.doubleclick.netCookie used by Doubleclick.net for targeting, optimization, reporting and attribution of online ads.4 months
TechnologySegment/GTM/NativeCookiesCookies purpose in DetailsCategorySegmentSegmentajs_anonymous_id
seg_xid
ajs_anonymous_id and seg_xid contain the data that Segment needs to track the behaviour of the visitor when interacting with IOC digital properties. These cookies are used by the IOC to identify the user so that user actions on the site may be collected and used by the IOC in order to measure and understand traffic and to improve and personalize the user experience, build a profile and to show the user and other people relevant adverts and content.
The International Olympic Committee (IOC) manages and benefits from the data generated by these cookies in accordance with the IOC Privacy Policy
Marketing and Advertising and Performance & Analytics CookiesAdformGTMuiduid is a unique identifier, enabling IOC to target ads to users, to evaluate how well their ads work, and to see users opt-out choices. With reference to this unique identifier, the IOC is able to target you with relevant advertisements on other websites.
The International Olympic Committee (IOC) manages and benefits from the data generated by these cookies in accordance with the IOC Privacy Policy
Marketing and AdvertisingEssence – Floodlight Google Campaign ManagerGTMDSID, FLC, AID, TAID, _gads,‘_gads, SID,HSIDThese cookies enable the conversions tracking of marketing campaigns, provide reporting and verification, and build audiences for retargeting.
The International Olympic Committee (IOC) manages and benefits from the data generated by these cookies in accordance with the IOC Privacy Policy
Marketing and Advertising
These categories are the ones we currently have in Olympics.com and Olympics App (as per the below) – this may need adjusting considering the relevant cookies banner, policy and consent management platform of the website in which we wish to drop IOC operated cookies. Please refer to Annex 1 for a full description of each category and ensure the cookies purposes matched the corresponding Cookies Category.
If you wish to change your current cookie settings, please click here.
By using the Services, you accept the use of these cookies. You may turn off cookies or changing your preferences by changing your browser settings.
3.- Information that you have made publicly available
The Services are provided for information and entertainment purposes and the content offered on our website and digital properties may include publicly available information about EOC.
HOW DO WE USE THE INFORMATION WE COLLECT?
We use the information we collect about you and your use of the Services to:
a) facilitate your use of the Services;b) maintain and develop the Services;c) gather statistics to help diagnose problems, enhance your experience of the Services and improve the quality of the Services;d) ensure the security of the Services and that the Services are used in compliance with the Terms of Service of the eurolympic.org website and any additional terms applicable to our different Services (together, the “Terms of Service”) and applicable laws;e) provide you with Services, information and content that you have requested;g) communicate with you, including by answering your requests, sending you communications related to our Terms of Service and, if you have opted-in to this service or qualify for it according to the law, send you our newsletter; and
WHO DO WE SHARE YOUR INFORMATION WITH?
1.- Information you decide to make public
Through functionalities of the Services, we may allow you to make certain information available to other users of the Services. You decide what information you want to make public.
2.- Events-related services and other services
If you use the Services to request certain services from us, for instance to apply for registration or accreditation to attend the events organised by the EOC, or for booking travel and accommodation in relation to these events, the provision of the services requested by you may require us to share your personal information with third parties (e.g. travel or accommodation providers, organising committees, or governmental agencies). Other services that you may request from us may also require that we share your information with third parties assisting us in the delivery of such services, such as Olympic Movement entities (such as international federations, national Olympic committees or organising committees), academic institutions, or other delivery partners. We will specify in the relevant Terms of Service the categories of third parties with whom your personal information may have to be shared and other conditions applicable to such sharing of information in relation to the Services requested.
3.- Offers from our partners
From time to time, we may offer you the possibility to receive communications (including communications related to products and services) from selected third parties, such as our commercial partners and members of the Olympic Movement. In case you opt-in or can lawfully receive such communications, we may share your information with the relevant third parties, while giving you the possibility to opt-out at any time.
4.- Legal disclosure
We reserve the right to disclose personal information we hold about you if we are required to do so under applicable laws or pursuant to any judicial or administrative process, and to the extent necessary to investigate, prevent, or take action regarding unlawful activities, or violation of our Terms of Service under the legal basis described in this Privacy Policy.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
1.- Data security
We use technical and organisational measures to protect your personal information against the risks of damage, destruction, loss or unauthorised access, in accordance with applicable laws.
2.- International transfer
The information we collect will usually be processed in the European Union or in the Extra-European Union Countries of EOC’s Members, some of which do not provide in their laws for a level of protection of your privacy equivalent to the one applied within the European Union. Before transferring data from the European Union to Extra-European Union countries, we implement safeguard mechanisms recognized by European regulators such as standard contractual clauses, or seek your express consent.
3.- Age limitation
The Services are intended for users who are 16 years old (or older) and we will not knowingly collect personal information about users below that age.
If we become aware that a child has provided us with personal information without parental or guardian consent, we will take steps to delete this information. If you become aware that your child has provided us with personal information without your consent, please contact us at
Data Protection Officer,
European Olympic Committees
Via della Pallacanestro 19 – 00135 Rome – Italy
Email: [email protected]
3.- Data retention
We will retain your information only for the duration necessary for the purposes identified in this Privacy Policy or as required to meet our legal requirements.
LEGAL BASIS FOR PROCESSING YOUR DATA AND YOUR RIGHTS
We mainly process your information to perform our obligations under our Terms of Service but in certain cases, we also rely on other justifications.
1.- Contractual necessity
Contractual necessity applies for all users who are of age to enter into a contract by accepting our Terms of Service and justifies the following uses of user personal information:
a) Providing the Services and personalizing your experience of the Services by customizing certain features based on your interestsb) Securing and developing the Servicesc) Communicating with you in relation to the Servicesd) Sharing data with our partners who may offer you their servicese) Transferring, storing or processing your data outside the European Union to the Extra-European Union countries members of EOC.g) Providing you services or information which you have requested
In these cases, you have the right the right to port your data.
2.- Consent
We may also process certain data based on your explicit consent, which you can withdraw at any time, for the following activities:
a) Send you certain marketing communications
In these cases, you have the right to port your data and to withdraw your consent.
3.- Legitimate interests
We also rely on our legitimate interests, especially for our users who may not be of age to enter into a contract, to provide a secure and efficient Services that are consistent with our Terms of Service so that our visitors, partners and fans may receive high quality Services and may enjoy Olympic-related content corresponding totheir interests. Legitimate interests constitute a basis for the following activities:
a) Making available through the Services publicly available information related to the EOC and its activities.
b) Securing and developing the Services
c) Communicating with you in relation to the Servicesd) Transferring, storing or processing your data outside the European Union to the Extra-European Union countries members of EOC.e) Sharing data with our partners who may offer you their servicesf) Sharing your information with third parties including law enforcement authorities where we suspect an unlawful activity.
In these cases, you have the right to object to the processing of your information or ask us to restrict such processing.
4.- Compliance with our legal obligations
We may also invoke our legal obligations as a valid ground for sharing your information with judiciary or law enforcement authorities, if we are ever obliged to do so.
In such case, you have the right to object to the processing of your information or ask us to restrict such processing.
HOW TO EXERCISE YOUR RIGHTS
1.- Unsubscribe from our newsletter
To unsubscribe from our newsletter, you can contact us at the following address:
European Olympic CommitteesVia della Pallacanestro 19 – 00135 Rome – ItalyEmail: [email protected]
2.- Contact us
To object to the processing of your information or the information of your child, or request a restriction of such processing, to withdraw your consent or to request access, deletion or correction of any erroneous or incomplete data, to exercise your data portability right or for any question related to this Privacy Policy, you can contact us at the following address: [email protected]
3.- Data Protection Officer
You can contact our privacy officer at the following address
Data Protection Officer,European Olympic CommitteesVia della Pallacanestro 19 – 00135 Rome – ItalyEmail: [email protected]
CHANGES TO THIS PRIVACY POLICY
When we make changes to this Privacy Policy, we will do our best to inform you in advance of such change, for example by posting a notice on the Services or by sending you an email communication, so you can review our revised policy and decide whether to continue to use the Services or not. Your continued use of the Services after the entry into force of the revised Privacy Policy will constitute your confirmation of your reading and understanding of such changes. We encourage you to review our Privacy Policy regularly.
This Privacy Policy was last updated on 25 May 2018